Private shareholders

Please write to Capita Registrars, giving:

• full details of both your old and new names (please ensure that you give your old name in exactly the form in which it is recorded on the Register of Shareholders - this can be seen on your share certificate or dividend counterfoil);
• your investor code (which can be found on your share certificates or dividend counterfoil).

Enclose your share certificate(s) representing your total holding, plus one of the following as appropriate:

• an original marriage certificate
• an original deed poll
• a statutory declaration is acceptable if it bears both your old and new signatures.

If a married woman wishes to revert to her maiden name after divorce the registrars will require: a copy of the decree absolute together with her marriage certificate (to confirm her maiden name) or a copy of the decree absolute together with her birth certificate if the marriage certificate is not available.

Corporate and institutional shareholders

Please write to Capita Registrars enclosing:

• a certified copy of the Certificate of Incorporation on Change of Name; and
• share certificate(s) representing the total holding.

Back to top

Please download the change of address form. Complete it and send it to Capita Registrars, giving:

• your name exactly as it is recorded on the Register of Shareholders - this can be seen on your share certificate or dividend counterfoil;
• your investor code (which can be found on your share certificate or dividend counterfoil); and
• full details of both your old and new addresses.

The form must be signed by at least the first named shareholder where indicated.

In the case of a corporate shareholder, the appropriate authorised signatory should sign the change of address form, and the capacity of the signatory must be stated.

If you are registered with Capita Registrars and have been issued with a PIN number and password you can change your address on line.

Back to top

Write to Capita Registrars to notify them that the share certificate(s) is/are missing. You should state:

• your name exactly as it is recorded on the Register of Shareholders - this can be seen on your dividend counterfoil;
• your investor code (which can be found on your share certificate or dividend counterfoil);
• your full name and address, as they are recorded on the Register of Shareholders;
• if possible the numbers of the certificates that are missing;
• if you do not know the numbers of the missing certificates please provide the numbers of the certificates still in your possession;
• if the certificates are stolen;
• if the certificates are stolen, we will require the crime reference number as issued by the police.

Your letter must be signed by at least one of the shareholders.
We will send you a formal letter of indemnity for completion.

There may be a charge for this service.

Back to top

In order to carry out a private share transfer, please download and complete the stock transfer form arrange for collection of stamp duty if appropriate and send it to Capita Registrars with the share certificates covering at least the number of shares to be transferred.

The form will need to show the following information:

• full name and address details for both transferor (the old owner) and transferee (the new owner);
• signature(s) of all the transferor(s); and
• the name of the company, the type of share (for example ordinary shares) and amount to be transferred in both words and figures.

Back to top

The documentation required to register the death of a shareholder is dependant on the type of shareholding. Please write to Capita Registrars stating:

• full name of the shareholder, as shown on their share certificate
• name of the company in which they hold shares

Enclose one of the following:

If the account is held solely in the name of the deceased:

• sealed copy grant of probate or letters of administration
• for Scottish residents the equivalent document is a certificate of confirmation
• share certificate(s) representing total holding.

Alternatively if probate (or the equivalent) is not being sought due to the small value of the estate, you can apply to use their small estate procedure, providing the total value of the UK estate is under £20,000 and the total value within the estate of shares is under £10,000. If you require the small estates forms for completion, please contact the Capita Registrars shareholder helpline on: 0870 162 3100 (from outside UK +44 (0) 20 8639 2157).

If the account was held jointly with another person then enclose:

• death certificate
• share certificate(s) for amendment.

Back to top

Capita Registrars

The Registry
34 Beckenham Road
Beckenham
Kent BR3 4TU

Telephone: 0870 162 3100
(From outside the UK +44 (0) 20 8639 2157)
Facsimile: +44 (0) 20 8639 2342
No DX
Email: ssd@capitaregistrars.com
http://www.capitaregistrars.com

Back to top

Under The Companies Act 2006 companies are no longer obliged to send automatically paper copies of the documents to shareholders.  Shareholders will be sent a notification of a document by post or email.  Artisan encourages Shareholders to register for email communication as this is quicker and more cost effective.  However shareholders can elect to receive notification by email.  The 31 March 2009 letter to shareholders concerning Shareholder Communication Methods explains how this is achieved.  Documents will always be available to shareholders on the Group website www.artisan-plc.co.uk. 

Back to top

If shareholders still wish to automatically receive paper copies can elect to do so.  The letter of 31 March 2009 re Shareholder Communication Methods explains how this is achieved.

Back to top

Following the consolidation approved 19 January 2007, all share certificates have been replaced with new share certificates for shares in the new denomination. All old share certificates are invalid. (January 2007)

Back to top

The old share certificates were for shares of 0.5p each (nominal value) and the new share certificates are for shares of 20p each (nominal value). By way of guidance, any old share certificates were rounded down to the nearest 6,000 (old) shares and the net consolidation was 1 new share for 40 old shares. For full details see the circular posted 14 December 2006. (January 2007)

Back to top

The approach may of course be quite genuine, but there are increasing instances of unregulated bodies attempting to pressure or defraud shareholders of companies.

Shareholders should satisfy themselves that they are dealing with a fit and proper organisation.  For advice on how to resolve this please follow this link to our shareholder warning with its own reference to authoratative advice.

Artisan cannot and will not advise shareholders as to whether they should deal and shareholders should always take independent advice where appropriate.

Back to top