FAQs
How do shareholders advise of a change of name?
Private shareholders
Please write to Capita Registrars, giving:
- full details of both your old and new names (please ensure that you give your old name in exactly the form in which it is recorded on the Register of Shareholders - this can be seen on your share certificate or dividend counterfoil);
- your investor code (which can be found on your share certificates or dividend counterfoil).
Enclose your share certificate(s) representing your total holding, plus one of the following as appropriate:
- an original marriage certificate
- an original deed poll
- a statutory declaration is acceptable if it bears both your old and new signatures.
If a married woman wishes to revert to her maiden name after divorce the registrars will require: a copy of the decree absolute together with her marriage certificate (to confirm her maiden name) or a copy of the decree absolute together with her birth certificate if the marriage certificate is not available.
Corporate and institutional shareholders
Please write to Capita Registrars enclosing:
- a certified copy of the Certificate of Incorporation on Change of Name; and
- share certificate(s) representing the total holding.
How do shareholders advise of a change of address?
Please download the change of address form. Complete it and send it to Capita Registrars, giving:
- your name exactly as it is recorded on the Register of Shareholders - this can be seen on your share certificate or dividend counterfoil;
- your investor code (which can be found on your share certificate or dividend counterfoil); and
- full details of both your old and new addresses.
The form must be signed by at least the first named shareholder where indicated.
In the case of a corporate shareholder, the appropriate authorised signatory should sign the change of address form, and the capacity of the signatory must be stated.
If you are registered with Capita Registrars and have been issued with a PIN number and password you can change your address on line.
How do shareholders replace a lost share certificate?
Write to Capita Registrars to notify them that the share certificate(s) is/are missing. You should state:
- your name exactly as it is recorded on the Register of Shareholders - this can be seen on your dividend counterfoil;
- your investor code (which can be found on your share certificate or dividend counterfoil);
- your full name and address, as they are recorded on the Register of Shareholders;
- if possible the numbers of the certificates that are missing;
- if you do not know the numbers of the missing certificates please provide the numbers of the certificates still in your possession;
- if the certificates are stolen;
- if the certificates are stolen, we will require the crime reference number as issued by the police.
Your letter must be signed by at least one of the
shareholders.
We will send you a formal letter of indemnity for completion.
There may be a charge for this service.
How do shareholders transfer shares?
In order to carry out a private share transfer, please download and complete the stock transfer form arrange for collection of stamp duty if appropriate and send it to Capita Registrars with the share certificates covering at least the number of shares to be transferred.
The form will need to show the following information:
- full name and address details for both transferor (the old owner) and transferee (the new owner);
- signature(s) of all the transferor(s); and
- the name of the company, the type of share (for example ordinary shares) and amount to be transferred in both words and figures.
How do shareholders advise of the death of a shareholder?
The documentation required to register the death of a shareholder is dependant on the type of shareholding. Please write to Capita Registrars stating:
- full name of the shareholder, as shown on their share certificate
- name of the company in which they hold shares
Enclose one of the following:
If the account is held solely in the name of the deceased:
- sealed copy grant of probate or letters of administration
- for Scottish residents the equivalent document is a certificate of confirmation
- share certificate(s) representing total holding.
Alternatively if probate (or the equivalent) is not being sought due to the small value of the estate, you can apply to use their small estate procedure, providing the total value of the UK estate is under £20,000 and the total value within the estate of shares is under £10,000. If you require the small estates forms for completion, please contact the Capita Registrars shareholder helpline on: 0870 162 3100 (from outside UK +44 (0) 20 8639 2157).
If the account was held jointly with another person then enclose:
- death certificate
- share certificate(s) for amendment.
How do shareholders contact Capita Registrars?
Capita Registrars
The Registry
34 Beckenham Road
Beckenham
Kent BR3 4TU
Telephone: 0870 162 3100
(From outside the UK +44 (0) 20 8639 2157)
Facsimile: +44 (0) 20 8639 2342
No DX
Email:
ssd@capitaregistrars.com
http://www.capitaregistrars.com
What is the outcome of the Bickerton Litigation?
Mr Aviss and Infiniteland Limited have been refused permission to appeal to the House of Lords and we are advised that this exhausts their options under our judicial system. Please see our announcement of 11 November 2005 and our commentary within the 2006 Annual Report. (August 2006)
Why did the liquidator of Bickerton Construction Limited threaten action against Artisan?
Prior to the sale of Artisan there were various transactions. One was an agreed management charge of £1.4m. Against all of our expectations, under the new owners Bickerton Construction Limited was placed into liquidation within a few months and this has promoted the liquidator to inspect transactions within that period a view to potentially challenging them. The liquidator has now stated in his report to creditors that no further actions or investigations are to be carried out.(February 2005) (updated February 2006)
Is my old share certificate still valid?
Following the consolidation approved 19 January 2007, all share certificates have been replaced with new share certificates for shares in the new denomination. All old share certificates are invalid. (January 2007)
What is the difference between old and new share certificates?
The old share certificates were for shares of 0.5p each (nominal value) and the new share certificates are for shares of 20p each (nominal value). By way of guidance, any old share certificates were rounded down to the nearest 6,000 (old) shares and the net consolidation was 1 new share for 40 old shares. For full details see the circular posted 14 December 2006. (January 2007)
What should I do if I receive a suspicious, unusual or overly generous offer to deal in my Artisan shares?
The approach may of course be quite genuine, but there are increasing instances of unregulated bodies attempting to pressure or defraud shareholders of companies.
Shareholders should satisfy themselves that they are dealing with a fit and proper organisation. For advice on how to resolve this please follow this link to our shareholder warning with its own reference to authoratative advice.
Artisan cannot and will not advise shareholders as to whether they should deal and shareholders should always take independent advice where appropriate.

